About Overseas Forwarding Services
- *The Overseas Forwarding Services forward deliveries from websites to overseas addresses. In order to use these services, a Recruit ID (at the bottom of this page) and registration with the relevant forwarding service are required.
- *For questions regarding freight forwarding, please contact each respective freight forwarding service.
Explanation of Costs to the Customer
- *Payment on the website at the time of purchase
- *After purchasing, you must pay the forwarding service agent
- *Payment upon delivery
Guide to Freight Forwarding Service Providers
Important Points
- *This page is an introduction to freight forwarding services. Please be aware that we are unable to accept any liability for damage or loss resulting from issues with these purchasing or freight forwarding agents.
- *Please choose "Credit Card" as a method of payment to the shop. Because your purchase is sent to the domestic warehouse of the shipping agency, we do not accept payments by cash on delivery.
- *Payment methods vary depending on the freight forwarding service agent. Please check each service’s website for more information.
- *Please note, with regards to deliveries to overseas customers, returns are not possible. Please note that, in the event of the item remaining undelivered for an extended period of time due to unpaid customs fees or taxes, should the shipment need to be returned to Japan the customer must accept the full burden of shipping costs.
- *Click here for country-specific information regarding items that can and cannot be imported (http://www.post.japanpost.jp/cgi-kokusai/index_en.php ）
